:: Listen to Your Customers
Mastering the art of managing customer
complaints can seem like a thankless job, but
keep in mind that for every customer that shares
their worries, concerns or complaints, there
are likely more that did not express their dissatisfaction,
and instead simply moved on to a competitor.
Customer complaints can, and should be treated
Listen to Your Customers
:: Top 10 Small Business
The following are the Top 10 Small Business
1. Small Business
Free services to US small businesses funded
by the US government.
Small Business Plan Preparation And Free Business
Advice Services From Score Offering Startup
Help And A Free Nonprofit Business Plan Consulting
Advice And Startup Help Services Ask SCORE Find
3. Inc. Com
Small business resources for the entrepreneur,
home based business, advice and ideas for starting
a business, writing a business plan, management,
and related small business information.
4. Small Business Software
Articles for small businesses, business letter
samples and business tips.
Articles, advice and resources
AllBusiness.com provides practical advice and
resources to help small and medium-size businesses
7. Business Week
Advice and resources.
8. Business.gov (US
Business.gov guides you through the maze of
government rules and regulations and provides
access to services and resources to help you
start, grow, and succeed in business.
WomanOwned was formed in 1998, and since then
we have provided the information, tools, networking
opportunities and advice that have helped hundreds
of thousands of women.
10. Business Know How
Small business and home business ideas and resources
from Business Know-How. Small business marketing,
management, internet marketing, business loan
and finance information.
:: Interview Questions and Answers
Behind every interview question there
is a concern or another question. Your job is
to process the question thinking about what
the interviewer’s concern might be. In other
words, why is the interviewer asking you this
10 Killer Job Interview Questions and
:: According to Search
Engine Strategies Conference
15% to 16% of all searches are for
images. If you haven't been looking seriously
at image search, you really should think about
this again. Particularly with the advent of
universal search, as image results will have
an increasing role in the web search results.
Wow! That is a pretty impressive percentage.
I wonder what this will mean for the stock photography
and image websites like Photo Wizard.
:: Can PPC Links Help Organic
Often the question is asked Do PPC listings
affect your organic rankings? The simple answer
is no. Despite this, one of the best ways to
increase your organic traffic is to start an
aggressive PPC campaign.
A PPC Campaign can help with organic ranking
and optimization though - read how.
:: Microsoft is Changing
their Policy on Trademarks
On September 10, 2007, Microsoft will
update the management of the adCenter trademark
policy. Here are some key points that outline
Microsoft adCenter will support trademark
owners in their efforts to protect their intellectual
property. Intellectual property is a complicated
topic, and Microsoft adCenter relies on trademark
owners to help us understand their intellectual
:: Google Faces Yet Another
American Airlines is suing Google Inc.
over the Internet companies sale of keywords
ads for rivals triggered by its own trademarks.
American filed a lawsuit Thursday in U.S. District
Court in Fort Worth seeking unspecified damages.
A Google visitor who enters certain words or
phrases that American trademarked — for example,
Aadvantage, the name of its frequent-flier program
— will get links to American's Web site but
also its rivals under sponsored links
— targeted ads that appear alongside the regular
:: Google Tackles
Google has unveiled a Web site resource
center focused on the thorny issue of click
fraud, which many consider a potential threat
to the Googles main source of revenue: Pay-per-click
Google developed the new Ad Traffic Quality Resource Center
primarily to give its advertisers a single place
to find Google information about click fraud,
said Shuman Ghosemajumder, business product
manager for trust and safety at Google, on Friday.
:: Blog Tips for SEO
Blogs are the current rage, and many
webmasters have blogs but fail to use their
blog to its full potential. Blogs provide a
steady stream of fresh content, and if this
content is written and managed properly, blogs
have the ability to increase a website ranking
in the search engines.
Blog Tips for SEO
:: Land that Job
If you have decided that working in
a call center is the right career path for you,
you should realize that you are not alone. The
U.S. Department of Labor reported in 2006 that
more than 385,000 workers across America find
employment in call centers. How can you stand
out from the crowd and secure the job of your
The first step of landing your dream job is
to build a great customer service resume. A
well-written resume is a golden ticket to an
interview. It forms a favorable impression of
you in the minds of your future employers before
you ever meet face-to-face. Resume writing is
not rocket science, but surprisingly few spend
the time or energy to make their resumes stand
out. Sadly, many otherwise young and bright
individuals fall into traps that lead straight
to the rejection pile. The following pointers
will guide you around these pitfalls and into
the employers office.
Land that Job
:: Copyright Violation - Err
Piracy Lands this Jailbird
An Illinois man was sentenced to two
years in prison for violating copyright law
through the unauthorized sale of video games
on his Web site, the U.S. Department of Justice
announced late Thursday.
Hall pleaded guilty May 8 to one count of criminal
copyright infringement for his unlawful distribution
of hundreds of thousands of copyright works
on his Web site, Morbidbackups.net.
:: Simple Steps to
Kill Search Engine Ranking
Many will say that there are no rules
to search engine optimization, they might be
right, but the fact remains that webmasters
can influence their search engine ranking through
the tips above. Attempting to trick or fool
the search engines is a sure fire way to become
banned. Search engines have the ability to provide
a consistent and steady stream of traffic to
websites, that stream can become a trickle if
you attempt to deceive.
Simple Steps to Kill Search Engine Ranking
:: New Corporate Logo
In need of a new look for your company?
Consider a new company logo. Looking to develop a
brand or create a new corporate identity? Take
a look at the logos on logo search! Individual logos are
really inexpensive. Webmasters can
purchase a subscription to the website.
Tips to Press Coverage
Press exposure can significantly impact
a small businesses success. Press releases are
not just for big businesses; many small businesses
find press releases to be an inexpensive way
to gain exposure and attention. It is not uncommon
for reporters from magazines, newspapers or
blogs to scan press releases as a means to locate
Tips to Press Coverage
:: Google Stop on the Race for
the US Presidency
Internet giant Google is becoming a
prime stop on the 2008 presidential campaign
as candidates seek to burnish themselves with
net-wise credentials while fielding questions
from some of the tech industrys most influential
Five White House hopefuls from both Republican
and Democratic parties have stopped by Google's
Silicon Valley campus in recent months to face
questions and endear themselves with voters
in the countrys most populous state.
:: Buy It Now Court
Small Businesses everywhere are likely
releived over the following court decision over
Buy It Now.
A federal judge Friday denied a request from
a small Virginia company to stop the online
auction powerhouse eBay Inc. from using a feature
that allows shoppers to purchase items at a
U.S. District Court Judge Jerome B. Friedman
denied a motion by MercExchange LLC for a permanent
injunction against San Jose, Calif.-based eBay
over the Buy It Now feature.
:: Multifunction Messaging Gateway
for Big or Small Businesses
PageGate is a complete wireless messaging
solution that incorporates a wide variety of
messaging protocols for sending messages to
mobile phones, wireless devices, fax machines
Wireless messaging communication is important
in todays fast paced environment. PageGate allows
critical alerts to be sent instantly to wireless
devices regardless of the recipient locations.
PageGate supports group messaging and preprogrammed
alerts, so that with the press of a single button
notification can be sent to defined groups of
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