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Twitequette
Philosophies regarding social media networks,
such as Twitter, can vary greatly. But similar to email,
an unspoken etiquette has emerged for these social websites
as well. The etiquette for these social sites does not
consist of hard and fast rules, but is simply a list
of guidelines for posting. The following is a set of
Twitter etiquette guidelines, but can also be applied
to other social networks...
1. Avoid Offensive Terms
People of all ages use Twitter, and Twitter
is public... which means that in most cases, virtually
anyone can see your tweets. Etiquette dictates that
you should always use language that is appropriate for
all ages and demographics. You never know who will be
viewing your postings.
2. Avoid Inappropriate Avatars
Avoid using avatars that are risque or
vulgar. Use an avatar that is eye catching and relevant,
without being over the top.
3. Interact Interact on Twitter.
Twitter is all about engaging with others.
Do not make the mistake of simply shouting your message
without ever replying to or engaging with your audience.
4. Be Gracious
Thank those that re-tweet your messages,
and reciprocate if someone suggests that their followers
follow you too.
5. Don't Spam
Do not spam your Twitter followers with
blatant advertisements and excessive repeated tweets.
6. Don't Offend Or Be Offended
If someone un-follows you, do not take
it as a personal affront. There may be a number of valid
reasons that someone stops following you. If, on the
other hand, you have been abusing your twitter account,
consider modifying your tweet schedule.
7. DM - Direct Message
Some things are meant to be public, while
others are intended to be private. If you are sending
comments meant to be private, be sure to use the Direct
Message option.
8. Count To Ten
Don't tweet when you're angry or in an
altered state. Tweets are hard to take back once they're
posted, and even more so if they've been re-tweeted.
While it is true that you can delete your own tweets,
it is often difficult to put the genie back in the bottle
after others have read your tweets and they've re-tweeted
them.
9. Moderation
Do not twitter-bomb -- space your tweets
out over an appropriate period of time instead of dumping
a whole bunch in a single session.
10. Be Careful
Tweets are public. Be careful about the
level of personal detail you disclose. For example,
there have been documented home break-ins as a result
of people tweeting about their travel plans and schedule
details.
11. DO NOT TWEET IN ALL-CAPS
Just as it is with email, tweets that
are in ALL-CAPITAL LETTERS are considered as "shouting".
And in addition to being more difficult to read, posting
in ALL-CAPS is often viewed as rude. Use proper capitalization
when tweeting, and use all-caps ONLY for emphasis as
we've done here.
12. Detail
When interacting on Twitter, use comments
that will help others follow the conversation, since
they may not have seen the initial tweet. For example,
instead of responding to a request for more information
with "You can find it here: http://www.domain.com",
you might instead say "You can find software to convert
images at http://www.domain.com". This will make your
reply comment more understandable to someone who didn't
see the original Tweet.
13. Hash Tags
Hash tags should relate to the content
in the tweet. In other words, if the tweet is about
software, you should not include a hash tag for Justin
Beiber.
About the Author:
Sharon Housley manages marketing for FeedForAll http://www.feedforall.com
software for creating, editing, publishing RSS feeds
and podcasts. In addition Sharon manages marketing for
RecordForAll http://www.recordforall.com
audio recording and editing software.
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